shp888 Casino & Sportsbook Terms
We at shp888 set out these terms to define how our platform operates, what we require from account holders, and how disputes are resolved. By opening an account on shp888, you agree to these terms. Our platform is available only where local law permits, and you are responsible for verifying that your access complies with your jurisdiction's regulations.
These terms cover account opening, deposits and withdrawals, bonus conditions, game rules, and our liability limits. We also explain how we handle your data, what happens if you breach our terms, and how to contact us if you have a dispute. Our shp888 team enforces these terms consistently across all account holders.
If you do not agree with these terms, do not open an account on shp888. If you have questions about any section, contact our support team through the app or visit our FAQ
Account Opening and Eligibility
We at shp888 require all account holders to be at least 18 years old and legally able to use online gaming services in their jurisdiction. When you open an account, you provide your name, email, phone number, and date of birth. We verify this information against government-issued ID (passport, driver's license, or national ID). We do not open accounts for users who cannot provide valid identification.
Your shp888 account is personal and non-transferable. You may not share your login credentials or allow others to use your account. We monitor for suspicious activity, and if we detect account sharing, we reserve the right to suspend or close your account without refund. You are responsible for keeping your password secure.
We at shp888 do not open accounts for users in jurisdictions where online wagering is prohibited. Our platform is available only where local law permits. Users outside supported regions will be unable to complete account verification or deposit funds.
Deposits and Withdrawals on shp888
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, and e-wallet virtual accounts. E-wallet deposits settle instantly. Bank transfers typically settle within a few minutes to a few hours depending on your bank. We do not charge deposit fees.
Your shp888 account balance is held in escrow. We do not use customer funds for our own operations. All deposits are held in dedicated customer accounts with licensed payment processors.
Withdrawals are processed during business hours (9 AM to 9 PM Jakarta time, Monday to Sunday). We process requests in the order received. Withdrawal times depend on your bank's settlement speed — e-wallet withdrawals typically settle faster than bank transfers. We notify you via SMS when your withdrawal leaves our platform. We do not charge withdrawal fees.
Bonus Terms and Conditions
We at shp888 occasionally offer bonuses to new and existing account holders. All bonuses are subject to terms we publish in the app. Typical bonus conditions include minimum deposit amounts, wagering requirements, and game restrictions. We reserve the right to cancel or modify bonus offers at any time.
Bonuses are credited to your account balance and are subject to our bonus terms. If you withdraw before meeting wagering requirements, we may forfeit the bonus. We do not offer bonuses to users in jurisdictions where such offers are prohibited by law.
- Wagering requirement
- The number of times you must bet a bonus before you can withdraw it. We specify this in each bonus offer.
- Game restrictions
- Some bonuses apply only to specific games (slots, live casino, or sportsbook). We detail this in the bonus terms.
- Expiry date
- Bonuses expire after a set period (typically 30 days). Unused bonuses are forfeited.
Game Rules and Dispute Resolution
We at shp888 publish game rules for all products — sportsbook, live casino, and slots. You are responsible for understanding the rules before placing bets. Our live-dealer games are streamed in real time with professional dealers. Game outcomes are determined by standard rules (blackjack, roulette, baccarat) or random number generators (slots). We do not manipulate outcomes.
Our sportsbook covers football (Liga 1, Piala AFF, Champions League, Premier League), badminton, MotoGP, and esports (Mobile Legends, Free Fire, PUBG Mobile). Odds are set by our trading team and may change before you place a bet. Once you confirm a bet, your odds are locked. We settle bets based on official league data or match results.
Liability and Dispute Resolution on shp888
We at shp888 are not liable for losses resulting from your use of our platform, including losses from bets, game outcomes, or technical issues. Our liability is limited to the amount you deposited in the past 12 months. We are not liable for indirect or consequential damages.
If you have a dispute with shp888, contact our support team through the app. We investigate disputes within 5 business days and respond with our findings. If you are not satisfied with our response, you may escalate to our management team. We do not offer external arbitration or mediation services.
We at shp888 reserve the right to close your account if you breach these terms. Breaches include account sharing, use of automated tools, fraud, or violation of local law. If we close your account, we may forfeit your balance or return it at our discretion.
Data Protection and Privacy
We at shp888 collect your name, email, phone, date of birth, and identity document information. We use this data to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering regulations. We do not share your data with third parties except where required by law or for payment processing.
Your shp888 account data is encrypted in transit and at rest. We use industry-standard security practices to protect your information. We do not guarantee absolute security, and you use our platform at your own risk.
For more information about how we handle your data, see our Privacy Policy
Jurisdiction and Governing Law
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
We at shp888 operate from supported regions and comply with local gaming regulations. These terms are governed by the laws of the jurisdiction where our platform is licensed. Any disputes arising from these terms are subject to the jurisdiction's legal system.
- We at shp888 require identity verification before account opening.
- We accept DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers.
- We process withdrawals during business hours; settlement times depend on your bank.
- We do not manipulate game outcomes or odds.
- We limit our liability to deposits made in the past 12 months.
- We reserve the right to close accounts that breach these terms.
These terms were last updated in 2024. We may update them at any time. Continued use of shp888 after updates means you accept the new terms. If you have questions about these terms, contact our support team through the app.